SIVUH tops national patient experience survey
This week the results of the 2019 National Inpatient Experience Survey was launched. This a nationwide survey of experiences of patients in public hospitals in Ireland. The South Infirmary Victoria University Hospital (SIVUH) scored exceptionally well with 98% of participants for the SIVUH saying they had “good” or “very good‟ overall experiences, compared with 84% nationally.
SIVUH is the regional centre for Orthopaedics, Ear Nose and Throat and Dermatology and provides an extensive Plastic Surgery and Ophthalmology service also with over 40,000 procedures undertaken each year.
Over the last three years the South Infirmary Victoria University Hospital (SIVUH) has consistently achieved some of the highest satisfaction ratings of all public hospitals in areas such as cleanliness and involving patients in decisions about their care and treatment. The hospital also achieved exceptionally high scores for all stages of care from admission to discharge and for overall experience.
The process of how and when patients leave hospital, where they go to and their follow up care was often an area that didn’t achieve sufficient attention in the Irish healthcare system. SIVUH has targeted and improved this process and its success in safe discharge planning was highlighted by the National Inpatient Experience Survey as the best in the country. It is now planned to use it as a model of excellence for the public hospital system.
Resources: https://yourexperience.ie/inpatient/local-results/south-infirmary-victoria-university-hospital/.
The Friends of the South Infirmary Victoria University Hospital present A celebration of Christmas featuring many inspirational choirs on December 8th at 7.30pm. Everyone is welcome.
ENT Casualty Access
For information on patients accessing the ENT Casualty please see the Pathway for patients accessing the ENT Casualty page
New Consultant Otolaryngologist Mr Dias
We wish to confirm the appointment of a new Consultant Otolaryngologist, Mr Andrew Dias who commenced on Monday 15th October 2018. Mr Dias is employed as Consultant Otolaryngologist in replacement of Mr Gerard O’Leary. Please extend a warm welcome to Mr Dias. We wish him every success in his new role.
Medical Manpower Manager, 16/10/18
New Consultant Otolaryngologist Mr Khan
We are happy to confirm the arrival of our new Consultant Otolaryngologist Mr Khan who rejoined SIVUH on Monday 23rd April 2018. Mr Khan previously worked in SIVUH and is will be employed as Consultant Otolaryngologist in direct replacement of Professor Sheahan. We extend a warm welcome to our colleague as he embarks on his new post at SIVUH.